We want to ensure you enjoy the highest levels of professionalism and service, and can benefit from industry expertise whenever you wish. That’s why we’ve included the following useful links:
Financial Conduct Authority
The FCA, previously known as the FSA, is a government body that exists to regulate financial services to ensure the integrity of the market.
www.fca.org.ukCoachline Insurance Services
Providing tailor-made solutions for your coach, minibus and associated property/liability insurance requirements.
www.coachline.co.ukDirect Safety Solutions
Providing sensible, practical, straightforward, cost-effective health and safety solutions and risk management solutions tailored around your business.
www.directsafetysolutions.co.ukyouTalk-Insurance
Providing the latest news, videos and thoughts from all the leading insurance companies, advising on latest products, legislation and other industry news.
www.youtalk-insurance.comComplaints
As part of our commitment to provide a high quality service we have a formal complaints procedure. It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact our Managing Director, Mr Mark Freeman at our registered office St Johns House, Weston Road, Stafford, ST16 3RZ.
Telephone: 01785 212 424
Fax: 01785 212 525
Email: mfreeman@henshalls.com
An acknowledgement will be sent to you within 5 working days. If you cannot settle your complaint with us, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0800 023 4567 or at http://www.financial-ombudsman.org.uk.
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